At RC Club Alliance we believe that complete support is essential for a successful club website. That is why we have created a help system built into every website that is backed up by a free, fully featured Technical Support System (support.rccluballiance.com). The support system offers the following functionality:
Create Tickets Place a support request with us via the website or email
Manage Tickets Manage your tickets (view etc)
Knowledgebase This will grow in time to provide a strong foundation for instant support
File Library Allows us to distribute files directly from the support website
In some cases we can also provide telephone support.